{"id":3621,"date":"2026-05-26T15:29:50","date_gmt":"2026-05-26T15:29:50","guid":{"rendered":"https:\/\/sevencoffee.eu\/privacy-policies\/"},"modified":"2026-08-21T14:55:33","modified_gmt":"2026-08-21T14:55:33","slug":"privacy-policies","status":"publish","type":"page","link":"https:\/\/sevencoffee.eu\/en\/privacy-policies\/","title":{"rendered":"Privacy Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3621\" class=\"elementor elementor-3621 elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98e9eda e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"98e9eda\" data-element_type=\"container\" data-e-type=\"container\" id=\"privacidade\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-44932ad elementor-widget elementor-widget-text-editor\" data-id=\"44932ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"\" data-turn-id-container=\"1eee5b49-072b-4c04-b987-901d8c2290fb\" data-is-intersecting=\"true\"><h1 class=\"mt-3 -mb-1 text-[1.375rem] font-bold\" dir=\"ltr\" data-sourcepos=\"10:1-10:17;308-324\">Privacy Policy<\/h1><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"12:1-12:33;326-358\"><strong>Last updated: 13 August 2026<\/strong><\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"14:1-14:22;360-381\">1. Data Controller<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"16:1-20:70;383-628\"><strong>Company:<\/strong> SHAN JABAL CAF\u00c9S, UNIPESSOAL LDA <strong>Tax ID (NIF):<\/strong> 519342240 <strong>Address:<\/strong> Rua Rossio do Meio, 10A, 11G, 7350-135 Elvas, Portugal <strong>Email:<\/strong> <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span> <strong>Telephone:<\/strong> +351 910 752 847 (Portugal) \u00b7 +34 671 40 47 33 (Spain)<\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"22:1-22:22;630-651\">2. Data We Collect<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"24:1-24:35;653-687\">We may collect the following data:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"26:1-33:31;689-907\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"26:1-26:7;689-695\">Name<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"27:1-27:16;696-711\">Email address<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"28:1-28:19;712-730\">Telephone number<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"29:1-29:68;731-798\">Tax identification number (NIF\/VAT), where required for invoicing<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"30:1-30:31;799-829\">Billing and delivery address<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"31:1-31:34;830-863\">Data required to process orders<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"32:1-32:13;864-876\">IP address<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"33:1-33:31;877-907\">Website browsing information<\/li><\/ul><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"35:1-35:28;909-936\">3. Purpose of Collection<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"37:1-37:31;938-968\">Data is collected in order to:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"39:1-45:57;970-1225\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"39:1-39:26;970-995\">Process and ship orders<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"40:1-40:18;996-1013\">Manage payments<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"41:1-41:49;1014-1062\">Issue invoices and comply with tax obligations<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"42:1-42:27;1063-1089\">Provide customer support<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"43:1-43:41;1090-1130\">Send communications relating to orders<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"44:1-44:38;1131-1168\">Send newsletters (where authorised)<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"45:1-45:57;1169-1225\">Carry out statistical analysis and improve the website<\/li><\/ul><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"47:1-47:18;1227-1244\">4. Legal Basis<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"49:1-49:35;1246-1280\">Data is processed on the basis of:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"51:1-54:38;1282-1415\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"51:1-51:37;1282-1318\">Performance of a contract of sale;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"52:1-52:37;1319-1355\">Compliance with legal obligations;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"53:1-53:22;1356-1377\">The user&#8217;s consent;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"54:1-54:38;1378-1415\">The company&#8217;s legitimate interests.<\/li><\/ul><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"56:1-56:19;1417-1435\">5. Data Sharing<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"58:1-58:25;1437-1461\">Data may be shared with:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"60:1-63:48;1463-1703\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"60:1-60:63;1463-1525\">Payment service providers, in order to process transactions;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"61:1-61:65;1526-1590\">Transport and logistics companies, in order to deliver orders;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"62:1-62:65;1591-1655\">Technology service providers (web hosting and email delivery);<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"63:1-63:48;1656-1703\">Competent authorities, where required by law.<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"65:1-66:21;1705-1803\">Our service providers process data only on our instructions and in accordance with applicable law.<\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"68:1-68:21;1805-1825\">6. Data Retention<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"70:1-72:44;1827-2022\">Data is retained only for as long as necessary to fulfil the purposes for which it was collected, or for the period required by law \u2014 in particular the statutory retention period for tax records.<\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"74:1-74:20;2024-2043\">7. Users&#8217; Rights<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"76:1-76:19;2045-2063\">Users may request:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"78:1-85:43;2065-2336\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"78:1-78:24;2065-2088\">Access to their data;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"79:1-79:31;2089-2119\">Rectification of their data;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"80:1-80:25;2120-2144\">Erasure of their data;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"81:1-81:29;2145-2173\">Restriction of processing;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"82:1-82:20;2174-2193\">Data portability;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"83:1-83:27;2194-2220\">Objection to processing;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"84:1-85:43;2221-2336\">Withdrawal of consent at any time, without affecting the lawfulness of processing carried out up to that point.<\/li><\/ul><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"87:1-88:28;2338-2433\">Requests relating to the exercise of these rights should be sent to <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span><\/p><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"90:1-92:21;2435-2608\">Users also have the right to lodge a complaint with the competent supervisory authority. In Portugal, this is the Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (CNPD) \u2014 <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"http:\/\/www.cnpd.pt\" target=\"_blank\" rel=\"noopener\">www.cnpd.pt<\/a><\/span><\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"94:1-94:15;2610-2624\">8. Security<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"96:1-97:64;2626-2763\">We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction.<\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"99:1-99:14;2765-2778\">9. Changes<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"101:1-102:60;2780-2915\">We reserve the right to update this Privacy Policy at any time. The date of the most recent update appears at the top of this document.<\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"104:1-104:15;2917-2931\">10. Contact<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"106:1-107:9;2933-3017\">For any question relating to orders, returns, data protection or use of the website:<\/p><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"109:1-111:38;3019-3131\"><strong>Email: <\/strong><span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span>\u00a0<strong>Telephone Portugal:<\/strong> +351 910 752 847 <strong>Telephone Spain:<\/strong> +34 671 40 47 33<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65a8c7a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"65a8c7a\" data-element_type=\"container\" data-e-type=\"container\" id=\"cookies\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fa9b0eb elementor-widget elementor-widget-text-editor\" data-id=\"fa9b0eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 class=\"mt-3 -mb-1 text-[1.375rem] font-bold\" dir=\"ltr\" data-sourcepos=\"115:1-115:16;3138-3153\">Cookie Policy<\/h1><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"117:1-117:33;3155-3187\"><strong>Last updated: 13 August 2026<\/strong><\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"119:1-119:21;3189-3209\">What are Cookies?<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"121:1-122:9;3211-3292\">Cookies are small text files stored on a user&#8217;s device when they visit a website.<\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"124:1-124:28;3294-3321\">Which Cookies Do We Use?<\/h2><h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"126:1-126:22;3323-3344\">Essential Cookies<\/h3><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"128:1-128:63;3346-3408\">Required for the online shop to function correctly, including:<\/p><ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"130:1-133:20;3410-3493\"><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"130:1-130:27;3410-3436\">User session management;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"131:1-131:17;3437-3453\">Shopping cart;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"132:1-132:20;3454-3473\">Order processing;<\/li><li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"133:1-133:20;3474-3493\">Website security.<\/li><\/ul><h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"135:1-135:22;3495-3516\">Analytics Cookies<\/h3><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"137:1-139:38;3518-3705\">We use Google Analytics to understand how visitors use the website and to improve the browsing experience. The information collected is anonymous and used solely for statistical purposes.<\/p><h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"141:1-141:23;3707-3729\">Preference Cookies<\/h3><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"143:1-144:23;3731-3828\">These allow us to save user preferences \u2014 such as the chosen language \u2014 to improve future visits.<\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"146:1-146:20;3830-3849\">Managing Cookies<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"148:1-149:70;3851-3999\">Users may accept, reject or configure cookies through the consent banner shown on the website. Settings can also be changed directly in the browser.<\/p><h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"151:1-151:11;4001-4011\">Changes<\/h2><p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"153:1-153:48;4013-4060\">This Cookie Policy may be updated periodically.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-628a577 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"628a577\" data-element_type=\"container\" data-e-type=\"container\" id=\"condicoes\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a05255 elementor-widget elementor-widget-text-editor\" data-id=\"6a05255\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"qMYqUG_convSearchResultHighlightRoot\">\n<div class=\"\" data-turn-id-container=\"request-WEB:95e17775-2d40-49e2-95f7-d41dcf54f204-1\" data-is-intersecting=\"true\"><section class=\"text-token-text-primary w-full focus:outline-none has-data-writing-block:pointer-events-none [&amp;:has([data-writing-block])&gt;*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]\" dir=\"auto\" data-turn-id=\"request-WEB:95e17775-2d40-49e2-95f7-d41dcf54f204-1\" data-turn-id-container=\"request-WEB:95e17775-2d40-49e2-95f7-d41dcf54f204-1\" data-testid=\"conversation-turn-4\" data-turn=\"assistant\">\n<div class=\"text-base my-auto mx-auto pb-15 [--thread-content-margin:var(--thread-content-margin-xs,calc(var(--spacing)*4))] @w-sm\/main:[--thread-content-margin:var(--thread-content-margin-sm,calc(var(--spacing)*6))] @w-lg\/main:[--thread-content-margin:var(--thread-content-margin-lg,calc(var(--spacing)*16))] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:40rem] @w-lg\/main:[--thread-content-max-width:48rem] mx-auto max-w-(--thread-content-max-width) flex-1 group\/turn-messages focus-visible:outline-hidden relative flex w-full min-w-0 flex-col agent-turn\" data-conversation-screenshot-content=\"\">\n<div class=\"flex max-w-full flex-col gap-4 grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal outline-none keyboard-focused:focus-ring [.text-message+&amp;]:mt-1\" dir=\"auto\" tabindex=\"0\" data-message-author-role=\"assistant\" data-message-id=\"4f79a665-943b-4ff5-ac68-c906c88e8b43\" data-message-model-slug=\"gpt-5-5\" data-turn-start-message=\"true\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden\">\n<div class=\"markdown prose dark:prose-invert wrap-break-word w-full dark markdown-new-styling\">\n<h1 class=\"mt-3 -mb-1 text-[1.375rem] font-bold\" dir=\"ltr\" data-sourcepos=\"157:1-157:23;4067-4089\">Terms and Conditions<\/h1>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"159:1-159:33;4091-4123\"><strong>Last updated: 13 August 2026<\/strong><\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"161:1-161:21;4125-4145\">1. Identification<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"163:1-163:29;4147-4175\">This website is operated by:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"165:1-169:70;4177-4422\"><strong>Company:<\/strong> SHAN JABAL CAF\u00c9S, UNIPESSOAL LDA <strong>Tax ID (NIF):<\/strong> 519342240 <strong>Address:<\/strong> Rua Rossio do Meio, 10A, 11G, 7350-135 Elvas, Portugal <strong>Email:<\/strong> <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span> <strong>Telephone:<\/strong> +351 910 752 847 (Portugal) \u00b7 +34 671 40 47 33 (Spain)<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"171:1-171:14;4424-4437\">2. Purpose<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"173:1-174:34;4439-4549\">These Terms and Conditions govern the use of the website and the purchase of products offered by SEVEN COFFEE.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"176:1-176:15;4551-4565\">3. Products<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"178:1-179:55;4567-4696\">SEVEN COFFEE sells coffee capsules and other items presented in the online shop. Images shown are for illustrative purposes only.<\/p>\n\n<h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"181:1-181:28;4698-4725\">3.1. Stock Availability<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"183:1-186:62;4727-5012\">All products are subject to stock availability. Should any product become unavailable after an order has been placed, the customer will be informed as soon as possible and may choose either a full refund or replacement with another product of equivalent value, subject to availability.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"188:1-188:13;5014-5026\">4. Prices<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"190:1-192:34;5028-5204\">All prices shown include VAT at the applicable statutory rate, unless otherwise stated. Delivery costs, where applicable, are shown separately before the purchase is completed.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"194:1-195:11;5206-5289\">Prices may change without prior notice, without affecting orders already confirmed.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"197:1-197:13;5291-5303\">5. Orders<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"199:1-199:74;5305-5378\">Order confirmation will be sent by email once payment has been validated.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"201:1-202:51;5380-5504\">The company reserves the right to refuse or cancel orders in the event of technical error, lack of stock or suspected fraud.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"204:1-204:15;5506-5520\">6. Payments<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"206:1-207:60;5522-5659\">We accept the payment methods presented to the customer at checkout. Payments are processed by duly authorised payment service providers.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"209:1-209:59;5661-5719\">Orders are only processed once payment has been confirmed.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"211:1-211:34;5721-5754\">7. Shipping and Delivery Times<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"213:1-213:31;5756-5786\">We ship to Portugal and Spain.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"215:1-216:15;5788-5874\">Once payment is confirmed, orders are prepared and dispatched within 48 working hours.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"218:1-218:70;5876-5945\">Transit time is added to the dispatch time and varies by destination:<\/p>\n\n<div class=\"overflow-x-auto w-full px-2 mb-6 print:overflow-x-visible\" dir=\"ltr\" data-sourcepos=\"220:1-225:77;5947-6251\">\n<table class=\"min-w-full border-collapse text-sm leading-[1.7] whitespace-normal\">\n<thead class=\"text-left\">\n<tr>\n<th class=\"text-text-100 border-b-0.5 border-[hsl(var(--border-300)\/0.6)] py-2 pr-4 align-top font-bold\" scope=\"col\">Destination<\/th>\n<th class=\"text-text-100 border-b-0.5 border-[hsl(var(--border-300)\/0.6)] py-2 pr-4 align-top font-bold\" scope=\"col\">Estimated delivery time<\/th>\n<th class=\"text-text-100 border-b-0.5 border-[hsl(var(--border-300)\/0.6)] py-2 pr-4 align-top font-bold\" scope=\"col\">Delivery cost<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">Mainland Portugal<\/td>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">1 to 2 working days<\/td>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">Free<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">Madeira and the Azores<\/td>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">3 to 4 working days<\/td>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">Free<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">Mainland Spain<\/td>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">2 to 4 working days<\/td>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">\u20ac7.00<\/td>\n<\/tr>\n<tr>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">Balearic Islands, Canary Islands, Ceuta and Melilla<\/td>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">On request<\/td>\n<td class=\"border-b-0.5 border-[hsl(var(--border-300)\/0.3)] py-2 pr-4 align-top\">\u20ac7.00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"227:1-230:31;6253-6506\">The times shown are estimates counted from dispatch, in working days. Delivery time may vary depending on the carrier and other circumstances beyond SEVEN COFFEE&#8217;s control; the company cannot be held responsible for delays attributable to third parties.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"232:1-233:56;6508-6635\">In all cases, and as required by law, delivery will take place within a maximum of 30 days from the conclusion of the contract.<\/p>\n\n<h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"235:1-235:27;6637-6663\">7.1. Damage in Transit<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"237:1-240:19;6665-6920\">Customers should check the condition of the packaging at the time of delivery. If the packaging shows visible damage, we recommend reporting this immediately to the carrier and to SEVEN COFFEE at <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span>, with photographs wherever possible.<\/p>\n\n<h2 id=\"refund-policies\" class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\">\n    8. Right of Reefund\n<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"244:1-248:49;6949-7303\">Under Article 10 of Portuguese Decree-Law No. 24\/2014 of 14 February (the law applicable to this contract), consumers have the right to withdraw from the contract <strong>without giving any reason<\/strong> within <strong>14 days<\/strong> from the day on which the consumer, or a third party indicated by the consumer other than the carrier, takes physical possession of the goods.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"250:1-251:31;7305-7412\">Where an order comprises several goods delivered separately, the period runs from receipt of the last item.<\/p>\n\n<h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"253:1-253:36;7414-7449\">8.1. How to exercise this right<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"255:1-256:53;7451-7581\">To exercise the right of withdrawal, the consumer must inform SEVEN COFFEE of their decision by an unequivocal statement, sent to:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"258:1-260:35;7583-7726\"><strong>Email:<\/strong> <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span>\u00a0<strong>Postal address:<\/strong> SHAN JABAL CAF\u00c9S, UNIPESSOAL LDA \u2014 Rua Rossio do Meio, 10A, 11G, 7350-135 Elvas, Portugal<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"262:1-263:15;7728-7819\">The withdrawal form provided in section 8.4 may be used, although its use is not mandatory.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"265:1-266:38;7821-7930\">To meet the deadline, it is sufficient for the communication to be sent <strong>before the 14-day period expires<\/strong>.<\/p>\n\n<h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"268:1-268:31;7932-7962\">8.2. Effects of withdrawal<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"270:1-273:27;7964-8218\">Where the contract is withdrawn from, SEVEN COFFEE will reimburse all payments received, including delivery costs \u2014 with the exception of any supplementary costs arising from the choice of a delivery method other than the least expensive method we offer.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"275:1-278:56;8220-8506\">Reimbursement will be made <strong>within 14 days<\/strong> of the date on which we are informed of the decision to withdraw, using the same means of payment used for the initial transaction, unless expressly agreed otherwise. The consumer will not incur any charges as a result of the reimbursement.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"280:1-282:22;8508-8680\">SEVEN COFFEE may withhold reimbursement until the goods have been received back, or until the consumer has supplied evidence of having sent them back, whichever is earlier.<\/p>\n\n<h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"284:1-284:29;8682-8710\">8.3. Returning the goods<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"286:1-288:30;8712-8891\">The consumer must return the goods without undue delay and in any event within a maximum of <strong>14 days<\/strong> from the day on which they communicated their withdrawal from the contract.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"290:1-292:59;8893-9102\">The <strong>direct cost of returning the goods is borne by the consumer<\/strong>, except where the return results from an error by SEVEN COFFEE or from a defective product, in which case the costs are borne by the company.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"294:1-296:33;9104-9278\">The consumer is only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish their nature, characteristics and functioning.<\/p>\n\n<h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"298:1-298:25;9280-9304\">8.4. Withdrawal Form<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"300:1-301:33;9306-9408\"><em>(Complete and return this form only if you wish to withdraw from the contract. Its use is optional.)<\/em><\/p>\n\n<blockquote class=\"ml-2 border-l-4 border-[hsl(var(--border-300)\/0.1)] pl-4 text-text-300\" data-sourcepos=\"303:1-322:31;9410-10114\">\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"303:3-305:25;9412-9534\"><strong>To:<\/strong> SHAN JABAL CAF\u00c9S, UNIPESSOAL LDA Rua Rossio do Meio, 10A, 11G, 7350-135 Elvas, Portugal <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"307:3-308:19;9539-9627\">I hereby give notice that I withdraw from the contract of sale of the following goods:<\/p>\n\n\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"312:3-314:42;9683-9796\">Order no.: ____________________ Date of order: ____ \/ ____ \/ ________ Date of receipt: ____ \/ ____ \/ ________<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"316:3-318:69;9801-10005\">Consumer&#8217;s name: _________________________________________________ Consumer&#8217;s address: ______________________________________________ Email used for the purchase: _____________________________________<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"320:3-320:74;10010-10081\">Signature (only if this form is notified on paper): ___________________<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"322:3-322:31;10086-10114\">Date: ____ \/ ____ \/ ________<\/p>\n<\/blockquote>\n<h3 class=\"mt-2 -mb-1 text-base font-bold\" dir=\"ltr\" data-sourcepos=\"324:1-324:47;10116-10162\">8.5. Exceptions to the right of withdrawal<\/h3>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"326:1-328:59;10164-10377\">Under Article 17 of Decree-Law No. 24\/2014, the right of withdrawal does not apply to sealed goods which are not suitable for return for health protection or hygiene reasons and which were unsealed after delivery.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"330:1-330:32;10379-10410\">9. Commercial Returns Policy<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"332:1-334:35;10412-10583\">In addition to the right of withdrawal set out in section 8, and without prejudice to it, SEVEN COFFEE seeks to resolve any situation of dissatisfaction with its products.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"336:1-337:23;10585-10684\">To request a return, please send an email to <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span>\u00a0with the following information:<\/p>\n\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1\" dir=\"ltr\" data-sourcepos=\"339:1-342:21;10686-10774\">\n \t<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"339:1-339:13;10686-10698\">Full name;<\/li>\n \t<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"340:1-340:16;10699-10714\">Tax ID (NIF);<\/li>\n \t<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"341:1-341:39;10715-10753\">Email address used for the purchase;<\/li>\n \t<li class=\"font-claude-response-body whitespace-normal break-words pl-2\" data-sourcepos=\"342:1-342:21;10754-10774\">Order number (ID).<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"344:1-345:30;10776-10879\">On receipt of the request, SEVEN COFFEE will provide all the instructions needed to return the product.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"347:1-347:18;10881-10898\">10. Guarantees<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"349:1-351:25;10900-11074\">Products benefit from the statutory guarantee of conformity provided for in Portuguese Decree-Law No. 84\/2021 of 18 October, on the terms and for the periods set out therein.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"353:1-353:17;11076-11092\">11. Liability<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"355:1-356:56;11094-11223\">The company cannot be held responsible for temporary interruptions to the website, technical failures or events of force majeure.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"358:1-358:29;11225-11253\">12. Intellectual Property<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"360:1-361:66;11255-11396\">All website content, including text, images, logos and graphic elements, is the property of SEVEN COFFEE or of the respective rights holders.<\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"363:1-363:23;11398-11420\">13. Complaints Book<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"365:1-366:28;11422-11507\">The Portuguese Electronic Complaints Book is available at <span style=\"color: #000000;\"><strong><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"http:\/\/www.livroreclamacoes.pt\" target=\"_blank\" rel=\"noopener\">www.livroreclamacoes.pt<\/a><\/strong><\/span><\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"368:1-368:44;11509-11552\">14. Alternative Dispute Resolution (ADR)<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"370:1-371:37;11554-11663\">In the event of a consumer dispute, consumers may refer the matter to an Alternative Dispute Resolution body.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"373:1-373:74;11665-11738\">The competent body for the geographical area of our registered office is:<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"375:1-379:14;11740-12003\"><strong>CNIACC \u2014 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo<\/strong> (National Centre for Information and Arbitration of Consumer Disputes) Faculdade de Direito da Universidade Nova de Lisboa Campus de Campolide, 1099-032 Lisbon, Portugal <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"http:\/\/www.cniacc.pt\" target=\"_blank\" rel=\"noopener\">www.cniacc.pt<\/a><\/span><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"381:1-382:63;12005-12144\">An up-to-date list of all alternative dispute resolution bodies is available on the Portuguese Consumer Portal at <strong><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"http:\/\/www.consumidor.gov.pt\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #000000;\">www.consumidor.gov.pt<\/span><\/a><\/strong><\/p>\n\n<h2 class=\"mt-3 -mb-1 text-[1.125rem] font-bold\" dir=\"ltr\" data-sourcepos=\"384:1-384:21;12146-12166\">15. Governing Law<\/h2>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"386:1-386:59;12168-12226\">These Terms and Conditions are governed by Portuguese law.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"388:1-391:74;12228-12530\">In the event of a dispute, the Portuguese courts shall have jurisdiction, without prejudice to the rights granted to consumers by law \u2014 including, for consumers resident in another EU Member State, the right to bring proceedings in the courts of their place of domicile under applicable European rules.<\/p>\n\n\n<hr class=\"border-border-200 border-t-0.5 my-3 mx-1.5\" \/>\n<p class=\"font-claude-response-body break-words whitespace-normal\" dir=\"ltr\" data-sourcepos=\"395:1-398:61;12537-12713\"><strong>SHAN JABAL CAF\u00c9S, UNIPESSOAL LDA<\/strong> Tax ID (NIF): 519342240 Rua Rossio do Meio, 10A, 11G, 7350-135 Elvas, Portugal <span style=\"color: #000000;\"><a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" style=\"color: #000000;\" href=\"mailto:support@sevencoffee.eu\">support@sevencoffee.eu<\/a><\/span>\u00a0\u00b7 +351 910 752 847 \u00b7 +34 671 40 47 33<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section><\/div>\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 13 August 2026 1. Data Controller Company: SHAN JABAL CAF\u00c9S, UNIPESSOAL LDA Tax ID (NIF): 519342240 Address: Rua Rossio do Meio, 10A, 11G, 7350-135 Elvas, Portugal Email: support@sevencoffee.eu Telephone: +351 910 752 847 (Portugal) \u00b7 +34 671 40 47 33 (Spain) 2. Data We Collect We may collect the following data: Name Email address Telephone number Tax identification number (NIF\/VAT), where required for invoicing Billing and delivery address Data required to process orders IP address Website browsing information 3. Purpose of Collection Data is collected in order to: Process and ship orders Manage payments Issue invoices and comply with tax obligations Provide customer support Send communications relating to orders Send newsletters (where authorised) Carry out statistical analysis and improve the website 4. Legal Basis Data is processed on the basis of: Performance of a contract of sale; Compliance with legal obligations; The user&#8217;s consent; The company&#8217;s legitimate interests. 5. Data Sharing Data may be shared with: Payment service providers, in order to process transactions; Transport and logistics companies, in order to deliver orders; Technology service providers (web hosting and email delivery); Competent authorities, where required by law. Our service providers process data only on our instructions and in accordance with applicable law. 6. Data Retention Data is retained only for as long as necessary to fulfil the purposes for which it was collected, or for the period required by law \u2014 in particular the statutory retention period for tax records. 7. Users&#8217; Rights Users may request: Access to their data; Rectification of their data; Erasure of their data; Restriction of processing; Data portability; Objection to processing; Withdrawal of consent at any time, without affecting the lawfulness of processing carried out up to that point. Requests relating to the exercise of these rights should be sent to support@sevencoffee.eu Users also have the right to lodge a complaint with the competent supervisory authority. In Portugal, this is the Comiss\u00e3o Nacional de Prote\u00e7\u00e3o de Dados (CNPD) \u2014 www.cnpd.pt 8. Security We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or destruction. 9. Changes We reserve the right to update this Privacy Policy at any time. The date of the most recent update appears at the top of this document. 10. Contact For any question relating to orders, returns, data protection or use of the website: Email: support@sevencoffee.eu\u00a0Telephone Portugal: +351 910 752 847 Telephone Spain: +34 671 40 47 33 Cookie Policy Last updated: 13 August 2026 What are Cookies? Cookies are small text files stored on a user&#8217;s device when they visit a website. Which Cookies Do We Use? Essential Cookies Required for the online shop to function correctly, including: User session management; Shopping cart; Order processing; Website security. Analytics Cookies We use Google Analytics to understand how visitors use the website and to improve the browsing experience. The information collected is anonymous and used solely for statistical purposes. Preference Cookies These allow us to save user preferences \u2014 such as the chosen language \u2014 to improve future visits. Managing Cookies Users may accept, reject or configure cookies through the consent banner shown on the website. Settings can also be changed directly in the browser. Changes This Cookie Policy may be updated periodically. Terms and Conditions Last updated: 13 August 2026 1. Identification This website is operated by: Company: SHAN JABAL CAF\u00c9S, UNIPESSOAL LDA Tax ID (NIF): 519342240 Address: Rua Rossio do Meio, 10A, 11G, 7350-135 Elvas, Portugal Email: support@sevencoffee.eu Telephone: +351 910 752 847 (Portugal) \u00b7 +34 671 40 47 33 (Spain) 2. Purpose These Terms and Conditions govern the use of the website and the purchase of products offered by SEVEN COFFEE. 3. Products SEVEN COFFEE sells coffee capsules and other items presented in the online shop. Images shown are for illustrative purposes only. 3.1. Stock Availability All products are subject to stock availability. Should any product become unavailable after an order has been placed, the customer will be informed as soon as possible and may choose either a full refund or replacement with another product of equivalent value, subject to availability. 4. Prices All prices shown include VAT at the applicable statutory rate, unless otherwise stated. Delivery costs, where applicable, are shown separately before the purchase is completed. Prices may change without prior notice, without affecting orders already confirmed. 5. Orders Order confirmation will be sent by email once payment has been validated. The company reserves the right to refuse or cancel orders in the event of technical error, lack of stock or suspected fraud. 6. Payments We accept the payment methods presented to the customer at checkout. Payments are processed by duly authorised payment service providers. Orders are only processed once payment has been confirmed. 7. Shipping and Delivery Times We ship to Portugal and Spain. Once payment is confirmed, orders are prepared and dispatched within 48 working hours. Transit time is added to the dispatch time and varies by destination: Destination Estimated delivery time Delivery cost Mainland Portugal 1 to 2 working days Free Madeira and the Azores 3 to 4 working days Free Mainland Spain 2 to 4 working days \u20ac7.00 Balearic Islands, Canary Islands, Ceuta and Melilla On request \u20ac7.00 The times shown are estimates counted from dispatch, in working days. Delivery time may vary depending on the carrier and other circumstances beyond SEVEN COFFEE&#8217;s control; the company cannot be held responsible for delays attributable to third parties. In all cases, and as required by law, delivery will take place within a maximum of 30 days from the conclusion of the contract. 7.1. Damage in Transit Customers should check the condition of the packaging at the time of delivery. If the packaging shows visible damage, we recommend reporting this immediately to the carrier and to SEVEN COFFEE at support@sevencoffee.eu, with photographs wherever possible. 8. Right of Reefund Under Article 10 of Portuguese Decree-Law No. 24\/2014 of 14 February (the law applicable to this contract), consumers have the right to withdraw from the contract without giving<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-3621","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/sevencoffee.eu\/en\/wp-json\/wp\/v2\/pages\/3621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sevencoffee.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sevencoffee.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sevencoffee.eu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sevencoffee.eu\/en\/wp-json\/wp\/v2\/comments?post=3621"}],"version-history":[{"count":34,"href":"https:\/\/sevencoffee.eu\/en\/wp-json\/wp\/v2\/pages\/3621\/revisions"}],"predecessor-version":[{"id":4448,"href":"https:\/\/sevencoffee.eu\/en\/wp-json\/wp\/v2\/pages\/3621\/revisions\/4448"}],"wp:attachment":[{"href":"https:\/\/sevencoffee.eu\/en\/wp-json\/wp\/v2\/media?parent=3621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}